If the service status is blank or stopped, start the service using these steps: If the Startup Type is incorrect, follow these steps: The Start-up Type of the DESlock+ service should be listed as Automatic.
If the issue persists, verify the EEE service is present and running: Install the current, most recent version of EEE will address the error.
The most common cause for this error is when an out-of-date version of EEE (formerly DESlock+) client is installed on newer operating systems. Installing versions earlier than 4.7.5 on Windows 10, or on Windows 8.1 with the November 2014 rollup, will exhibit this problem. Old version of EEE (formerly DESlock+) being installed on newer operating system
